Fraud Investigation Officer

📋 Description

• Investigate fraud cases and determine outcomes with evidence.
• Analyze transaction patterns to spot fraud trends and risks.
• Document findings and maintain accurate case records.
• Support fund recovery by engaging stakeholders.
• Escalate high-risk cases promptly.
• Recommend process and control improvements.
• Collaborate with product, ops, compliance, support, and others.
• Ensure investigations meet SLAs.

🎯 Requirements

• Bachelor's degree in a relevant field.
• 2–4 years in fraud investigations, banking, fintech, or risk.
• Knowledge of digital payment fraud, transaction analysis, and techniques is a plus.