Fraud Risk Support Analyst

📋 Description

• Primary point of contact for fraud escalations from partners and customers.
• Perform ad hoc SQL data pulls to investigate anomalies and fraud activity.
• Document investigation findings and outcomes per internal processes.
• Use Visa tools to investigate transactions and report fraud to Visa and partners.
• Recommend actions on cards/accounts and adjust rule sets based on analysis.

🎯 Requirements

• SQL, Excel and data visualization proficiency.
• 2+ years in fraud prevention, payments risk, or financial crime investigation.
• Strong verbal and written communication skills.
• Background in identity risk, AML, payments fraud, or compliance analytics.
• Ability to assess risk level from transactions and user events.

🎁 Benefits

• Unlimited time off with 10 days minimum requirement.
• Flexible working arrangements with home office stipend.
• Comprehensive US health, dental, vision, and life insurance for dependents.
• 401(k) with 4% company match.
• Equity option plan and Rain Card for testing core products.
• Health and wellness benefits and team/official summits.