Provide onsite technical support for hardware, software, and network issues
Install, configure, and maintain desktops, laptops, printers, and mobile devices
Troubleshoot Windows OS, Microsoft 365, and common enterprise applications
Manage user accounts, permissions, and access in Active Directory
Respond to service desk tickets and ensure timely resolution within SLAs
Support meeting room technology and AV equipment

🎯 Requirements

Good technical knowledge of workplace environment and end-user services: Windows environment
Monitoring and reporting of the production environment (dashboards, KPIs)
Monitoring and improvement of procedures and documentation
Incident and request processing (ITIL – ticket tracking)
IT Support experience in a large enterprise environment (+ 400 users)
At least 1 years of onsite support and customer care is required

🎁 Benefits

All our positions are open to both women and men and are, of course, open to people with

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