End-user support for Office applications, particularly Office 365
Initial setup and deployment of new computers using internal tool - training will be provided
Introduction and onboarding of users to company IT tools
Printer support and troubleshooting
Support for network-related topics: firewalls, switches, and connectivity
Escalation point for more complex technical issues

🎯 Requirements

Fluent in Dutch and English
Experienced in both Level 1 and Level 2 IT support
Comfortable working autonomously (no backup needed)

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