Freight Audit & Billing Manager

📋 Description

• Audit incoming carrier invoices from providers such as FedEx, UPS, DHL Express, PostNL, and
• Dispute incorrect carrier charges, maintain detailed records of open disputes, follow up
• Ensure all legitimate carrier charges are accurately re-billed to the appropriate customers and
• Take ownership of customer-side billing, including shipment and service invoicing, credits
• Manage day-to-day communication with carrier billing and account teams and prepare data and
• Define requirements and priorities for the internal billing module and collaborate with software

🎯 Requirements

• 4+ years of experience in billing, freight audit, revenue operations, finance operations, or
• Experience in environments such as DHL, UPS, FedEx, TNT, freight forwarding, e-commerce, logistics
• Proven ability to own processes end to end, including building, improving, troubleshooting, and
• Comfortable challenging charges with large organizations and following up persistently until
• Strong Excel or Google Sheets skills, with experience handling large invoice datasets, CSV exports
• Experience writing requirements for software developers or working closely with development teams

🎁 Benefits

• Competitive salary.
• Fully remote position.
• Opportunity to take ownership of end-to-end carrier and customer billing processes.
• Significant involvement in billing automation, systems development, and process improvement.
• International working environment with exposure to major global carriers and logistics operations.
• Opportunity to develop functional leadership experience while guiding a Billing Specialist.