Front Desk Associate (Contractor)

📋 Description

• Provide exceptional member service and welcoming environment at the front desk.
• Manage front desk operations: answer phones, respond to emails, check-in members, and maintain
• Schedule club activities: book/modify court reservations, lessons, clinics, and programs; assist
• Process payments and transactions: memberships, retail, guest fees.
• Maintain a clean, organized reception area with up-to-date materials.
• Communicate important information to coaches, management, and members; support events and daily

🎯 Requirements

• High school diploma or equivalent required.
• 1+ years in customer service, hospitality, or front desk roles.
• Experience in fitness/sports/hospitality environments preferred.
• Familiarity with membership systems and scheduling software preferred.
• Ability to resolve member concerns professionally and independently.
• Availability for evenings, weekends, and other shifts as needed; ability to lift up to 25 pounds.

🎁 Benefits

• On-site position at Boston, MA location with hour-specific schedule.