Front Desk Coordinator

📋 Description

• Greet customers, visitors, and guests in a professional and welcoming manner upon arrival.
• Serve as the primary point of contact at the front desk and ensure a positive customer experience.
• Respond to customer questions and direct individuals to the appropriate staff member, program
• Provide accurate information regarding employment services, WIOA services, and partner programs
• Provide customers with an overview of available resource room services, employment opportunities
• Assist customers with utilizing the SC Works Greeter Kiosk and other customer intake processes.

🎯 Requirements

• High school diploma or equivalent required.
• Customer service, reception, administrative support, or related experience.
• Experience working with the public and providing information and referrals.
• Experience with social media platforms and basic office technology including Microsoft Office.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.