Front Office Application Support – ETRM

📋 Description

• Provide senior level support to front office users, including traders and schedulers
• Ensure stability of the trade lifecycle from trade capture to end of day processes
• Troubleshoot complex technical and functional issues across the ETRM landscape
• Work closely with traders on pricing, market data, positions, and real time operational topics
• Monitor and validate PnL, risk exposures, and position data
• Coordinate with global teams (development, QA, infrastructure, data)

🎯 Requirements

• 3-15 years of experience in front office support, trade support, or application support in energy
• Strong technical foundation: SQL, Linux or Unix, Scripting knowledge (shell, Python is a plus)
• Ability to work under pressure in a fast paced trading environment
• Strong communication skills and ability to interact with senior trading staff
• Proven experience managing incidents, priorities, and time critical operations
• Direct experience with Orchestrade (nice to have)

🎁 Benefits

• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken
• 8 paid holidays + 5 sick days + 2 personal days per year
• Company health, dental, and vision insurance plans + FSA
• Voluntary STD and LTD
• Commuter/transit benefits