Full Time Floor Leader - Columbia Mall

📋 Description

• Drive sales and provide coaching and feedback to the sales team based on StoreForce dashboard
• Lead by example in delivering world-class customer experience on the shop floor
• Educate customers on Lush brand values and build brand through community engagement
• Train and coach Sales Ambassadors and peers on sales techniques and product knowledge
• Foster a sense of belonging and encourage open communication related to diversity, equity
• Manage cash handling, store opening/closing, register transactions, nightly deposits, and bank

🎯 Requirements

• Minimum 1 year of experience in customer service and sales
• Minimum 1 year of experience in cash handling and opening/closing procedures
• Minimum 1 year of supervisory experience involving coaching, feedback, and training
• Minimum 1 year of experience in problem-solving issues related to customer service in day-to-day
• Minimum 1 year of experience in a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business

🎁 Benefits

• Employee discount on Lush products
• Opportunities for professional development
• Inclusive and diverse workplace
• Supportive team environment