Full Time Floor Leader - Keystone Fashion Mall

📋 Description

• Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback
• Customer Experience: Lead by example in delivering a world-class customer experience, including
• Building the Brand: Educate customers on Lush brand values, articulate positions on fighting animal
• Product Passion: Increase depth of product knowledge through constant learning and make informed
• Team Involvement - Development: Train and coach Sales Ambassadors and peers on effective sales
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication, listen to team

🎯 Requirements

• Minimum 1 year of experience in customer service and sales
• Minimum 1 year of experience in cash handling and opening/closing procedures
• Minimum 1 year of experience in supervisory role involving coaching, feedback, and training
• Minimum 1 year of experience in problem-solving customer service issues in day-to-day operations
• Minimum 1 year of experience in a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business