Full Time Floor Leader - Pearl Street

Added
8 days ago
Type
Full time
Salary
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Related skills

communication sales customer service coaching merchandising

πŸ“‹ Description

  • Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales
  • Lead by example in delivering a world-class customer experience on the shop floor, including
  • Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing
  • Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge.
  • Encourage open communication and actively listen to team members perspectives related to diversity
  • Manage cash handling, including customer transactions, opening/closing the register, reconciling

🎯 Requirements

  • Minimum 1 year of experience in customer service and sales, cash handling and opening/closing
  • Knowledge and passion for skincare, natural beauty, and ethical business.
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.
  • Preferred: Experience with consultation-based customer service models, analyzing sales metrics
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