Full Time Floor Leader - West Edmonton Mall at Lush (~$0k/year)

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Drive sales and exceed daily sales goals by utilizing StoreForce dashboard results, providing
Lead by example in delivering world-class customer experience, including product demonstrations and
Educate customers on Lush brand values and positions (e.g., fighting animal testing, freshest
Train and coach Sales Ambassadors and peers on sales techniques and product knowledge to improve
Foster a culture of diversity, equity, inclusion, and belonging (DEIB) by encouraging open
Manage cash handling, including transactions, opening/closing register, reconciling cash drawers

Minimum 1 year of experience in customer service and sales
Minimum 1 year of experience in cash handling and opening/closing procedures
Minimum 1 year of supervisory experience involving coaching, feedback, and training
Minimum 1 year of experience in problem-solving customer service issues in day-to-day operations
Minimum 1 year of experience in a fast-paced team environment
Knowledge and passion for skincare, natural beauty, and ethical business

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