Functional Lead, AI & Agentforce Delivery

📋 Description

• Act as a thought leader for customers, guiding the customer and NeuraFlash team in the definition
• Smoothly transition customers from the sales process to project delivery, including reviewing SOW
• Plan, monitor and manage project financials, scope, and schedule to ensure project stays on track
• Act as primary day-to-day point of contact for clients and operational aspects of the project
• Facilitate or co-lead with customer project manager regular status meetings with project team
• Manage NeuraFlash project team members in the delivery of the solution

🎯 Requirements

• 5+ years of experience as a delivery leader overseeing AI-related implementation of business
• Outstanding verbal and written communication skills to audiences of all levels
• Experience working in a professional services/consulting environment
• Experience leading delivery as project manager or scrum leader
• Experience with estimation/sizing and SOW/Change Order contracting
• Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications

🎁 Benefits

• Remote & In-Person: flexible work options, with over half of the team working remotely
• Travel: anticipated travel commitment of up to 25% for certain roles
• Flexibility: culture of trust and understanding, valuing work output rather than specific hours
• Collaboration: voice in company decisions with executive town halls and company meetings
• Celebrate Often: team events like arm wrestling contests, costume parties, and holiday sweater