Functional Manager Service Now

📋 Description

• Lead cross-functional ServiceNow team (developers, admins, analysts)
• Define and deliver the ServiceNow platform roadmap aligned to business priorities
• Oversee design, development, and enhancement of ServiceNow modules
• Partner with stakeholders to translate requirements into scalable solutions
• Collaborate with internal teams to integrate ServiceNow with other systems
• Drive platform performance, reliability and security through monitoring and upgrades

🎯 Requirements

• Proven experience leading ServiceNow platforms, including implementation, enhancement and ongoing support
• Experience managing and developing technical teams within a collaborative, high-performing environment
• Strong knowledge of ITSM, service management applications and ServiceNow best practices
• Demonstrated ability to translate business requirements into scalable technology solutions
• Experience delivering platform roadmaps, process improvements and automation initiatives
• Strong stakeholder management and cross-functional communication

🎁 Benefits

• Comprehensive rewards package
• Flexible working hours and your birthday off
• Access to cutting-edge technology and global reach
• Inclusive culture with strong diversity networks