Game Night Staff: Supervisor, Guest Services (Part-Time/Seasonal)

📋 Description

• Oversee crowd management and supervise event staff.
• Provide guests with information, assistance, and directions.
• Conduct pre-/post-event briefings for staff.
• Enforce safety SOPs and operate equipment (escalators, scanners, radios).
• Resolve guest disruptions with de-escalation techniques.
• Manage seat relocations, accommodations, and incident reporting.

🎯 Requirements

• High school diploma or equivalent.
• 2+ years of supervisory experience.
• Strong interpersonal and verbal/written communication.
• Ability to communicate with management, peers and direct reports.
• Able to work independently and as part of a team.
• Available for arena events year-round; evenings and weekends.

🎁 Benefits

• Equal opportunity employer.