General Manager, B2B Marketplace (VP-Level)

📋 Description

• Own the performance, strategy, and execution of a large-scale B2B marketplace.
• Lead customer-facing orgs, incl. Account Management and Customer Experience.
• Drive enterprise customer success via adoption, retention, and value.
• Partner with Product, Engineering, Sales, Marketing, and Operations to align priorities.
• Gather customer insights to influence product and strategy.
• Provide executive guidance on customer presentations and reviews.

🎯 Requirements

• Bachelor’s degree required.
• 8+ years in account management, enterprise relationships or strategic partnerships.
• Proven experience leading teams, including managing managers or multiple leadership layers.
• Demonstrated success managing complex enterprise customer relationships and driving long-term growth.
• Strong leadership capabilities with experience developing teams and scalable operating models.
• Ability to balance executive-level strategy with hands-on involvement in key projects.

🎁 Benefits

• Fully remote work opportunity within the United States.
• Competitive base salary range of $170,000 - $280,000 per year, plus bonus, equity, and benefits.
• Location-based compensation adjustments may apply.
• Medical, dental, and vision insurance coverage.
• Automatic 401(k) contribution.
• Equity ownership opportunities.