General Manager, SMB

📋 Description

• Set and execute SMB strategy focusing on client needs, offerings, and growth potential while
• Own the P&L and budget, accountable for revenue, profitability, and spending.
• Improve conversion from first contact to first engagement by setting standards for response speed
• Grow and retain the client base by building an account management approach and developing practical
• Build outbound sales and targeted marketing in collaboration with Marketing, Sales Development, and
• Activate a partnership ecosystem to create qualified demand and new revenue.

🎯 Requirements

• Bachelor's degree required; MBA or master's in engineering, computer science, physics, or
• 12+ years of B2B commercial experience, including SaaS or services sales, with demonstrated success
• 5+ years leading sales and account management teams, including managing managers.
• Experience leading both new-client acquisition and account management with evidence of improving
• Demonstrated accountability for commercial results and resource decisions, with the ability to
• Experience building outbound sales and working with Marketing and Sales Development on targeted