Global Head, IT (CIO) Technical GTM

📋 Description

• Lead the global technical GTM strategy for the TWF portfolio. That includes positioning, technical
• Own the global TWF tech win playbook including repeatable first- and second-call demos and a
• Partner with and support the Global Head CIO Solutions GTM and their broader IT GTM strategy. Lead
• Translate TWF roadmaps, monthly releases, and AI Native packaging into field-ready technical
• Serve as the global technical voice for TWF with CIOs, CTOs, architects, customers, partners, and
• Partner with Geo and Specialist SC leaders to align the technical GTM with regional priorities and

🎯 Requirements

• 12+ years in Solution Consulting, Presales, or Technical GTM including at least 5 years leading
• A proven track record of defining technical GTM strategy and measurably improving tech win rates
• Deep expertise across the ServiceNow TWF portfolio. Specifically: ITSM and ITOM (Discovery, Service
• Familiarity with Now Assist, AI Agents, and Workflow Data Fabric as they apply to IT workflows.
• Experience building repeatable demo, POC, and enablement programs at global scale.
• Strong analytical skills, including using win/loss and deal data to drive decisions and continuous

🎁 Benefits

• Competitive base pay
• Equity (when applicable)
• Variable/incentive compensation
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP