Global IT Support Specialist

📋 Description

• Be part of global IT team and participate in company wide projects.
• Work on a 24/7 rotating shift schedule, including nights, weekends, and holidays.
• Provide tier 1-2 support for end users on local and remote sites.
• Work with service desk ticketing system.
• Track and Keep IT assets inventory up-to-date.
• Install, administer, maintain, and troubleshoot Windows/Mac and mobile devices.

🎯 Requirements

• Excellent knowledge of Windows 11 and at least 2-3 years' experience
• Understanding of Windows based client environments (Active Directory, GPO's, SCCM/ MDT
• Knowledge and experience in cloud solutions (Office365, Azure)
• Practical knowledge of Computer Hardware and Maintenance
• Understanding of TCP/IP, Network elements and services, Wireless and VPN environments
• Contribute to Documentation, KB, manuals, monitoring

🎁 Benefits

• Performance bonuses and opportunities for internal growth
• Comprehensive health insurance plans, food vouchers, and travel allowances
• 30 days of paid annual leave
• Company-sponsored seminars, training programs, social activities, and events
• Work-life balance and flexibility