Global IT Support Specialist

📋 Description

• Be part of global IT team and participate in company wide projects.
• Provide Tier 1-2 IT support for Playtech employees on-site and remotely.
• Troubleshoot IT problems globally via a centralized ticket system
• Participate in the team’s on-call rotation, responding promptly to incidents and providing remote
• Track and keep IT assets inventory up-to-date.
• Be responsible for installation, administration, maintenance and troubleshooting different devices.

🎯 Requirements

• 2+ years of experience in an IT support role, ideally gained within a large international corporate
• Good understanding of Windows based client environments and Active Directory. Azure and on-prem.
• Practical knowledge of computer hardware and maintenance.
• Basic understanding of TCP/IP, Network elements and services, Wireless and VPN environments.
• Ready to contribute to documentation, KB, manuals and monitoring.
• Excellent troubleshooting skills, out of the box thinking and ability to provide workaround quickly.

🎁 Benefits

• Global scope and inclusive working environment.
• Constant learning and development opportunities.
• Ability to contribute to common success.
• Active lifestyle and mental well-being.
• Professional and relaxing environment.
• Vibrant working environment