Global Operations Associate

📋 Description

• Be the 'front line' in ensuring the highest standard of Flexport quality: shipments move on-time
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality
• Follow standard operating procedures (SOP) and proactively flag opportunities for improvement.
• Solve client issues quickly and ensure smooth operations at origin and destination, developing
• Act in the best interest of the company by avoiding leakages and ensuring cost conscious behavior.
• Seamlessly coordinate day-to-day operations with the relevant internal and external partners for

🎯 Requirements

• BA/BS Degree or completed professional training as forwarding agent.
• 2+ years of experience in operations, logistics or freight forwarding
• Technology (and AI) first mindset and can thrive in a fast paced environment.
• Effective time management. Be able to properly prioritize and manage a large volume of tasks.
• Attention to detail.
• Ability to effectively seek and receive feedback.

🎁 Benefits

• An opportunity to contribute to one of the fastest-growing companies, where you'll have the chance
• Lunch food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options
• Health insurance: employee contribution part is covered by Flexport
• 25 paid vacation days
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an