Global Operations Associate

📋 Description

• Ensure on-time shipments and proactive exception handling
• Deliver first-class client experience through timely, clear communication
• Manage priorities to satisfy internal KPIs and SLAs
• Follow standard operating procedures and flag improvements
• Coordinate operations with carriers, vendors, customs, and cross-functional stakeholders
• Execute end-to-end movement of freight shipments within a regional network

🎯 Requirements

• BA/BS Degree or completed professional training as forwarding agent
• 2+ years of experience in operations, logistics, or freight forwarding
• Technology-first mindset and ability to thrive in a fast-paced environment
• Effective time management and ability to prioritize
• Attention to detail
• Effective verbal and written communication

🎁 Benefits

• Opportunity to contribute to a fast-growing global company
• Lunch food budget of 12 euros per person reimbursement
• Snacks and soft drinks available in the office daily
• 22 vacation days
• Medical insurance covered 100% for employees
• Life & AD&D Insurance fully funded by Flexport