Global Operations Associate, Ocean

📋 Description

• Ensure shipments move on-time and exceptions are handled appropriately as the 'front line' of
• Ensure work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP)
• Solve client issues quickly and ensure smooth operations at origin and destination, escalating
• Act in the best interest of the company by avoiding leakages and ensuring cost-conscious behavior
• Coordinate day-to-day logistics operations with internal and external partners (steamship lines

🎯 Requirements

• BA/BS Degree or completed professional training as forwarding agent
• 1-2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations
• Fluent in Italian and English (other European languages are a plus)
• Able to adapt to new technology and thrive in a fast-paced environment
• Effective time management, able to prioritize and manage a large volume of tasks
• Attention to detail

🎁 Benefits

• Opportunity to contribute to one of the fastest-growing companies with global impact in a thriving
• 22 vacation days, plus paid permits and time off, canceled holidays and ROL
• Lunch compensation up to 12 euros per day
• Health insurance and life insurance
• Statutory pension contributions
• Employee Assistance Program through Aetna Resources for Living at no cost