Global People Services Manager/ Team Lead

📋 Description

• Own and lead end-to-end GPS service delivery for assigned regions.
• Set and govern service performance standards (SLAs) and risk metrics.
• Act as senior authority for complex HR cases.
• Drive continuous improvement using data, Lean, and root-cause analysis.
• Partner with COEs, HRBPs, and People Technology to clarify accountability and enable automation.

🎯 Requirements

• Strong leadership presence with direction, decisions, and accountability.
• Comfort operating in ambiguity and complexity, balancing speed, quality, and risk.
• Credible advisor on process, compliance, and service governance with senior stakeholders.
• Collaborative leaders who build capability, resilience, and ownership within teams.
• Continuous improvement mindset with the ability to challenge legacy practices.

🎁 Benefits

• Recruitment Fraud Awareness: authorised channels and official communications.
• Access Experian Careers at experian.com/careers for opportunities.
• Disability/accommodation support for applicants where needed.