Global Renewals Operations Manager

📋 Description

• Develop and implement operational processes that bring rigor and consistency to the renewals
• Conduct data-driven analysis to identify churn trends and revenue growth opportunities, translating
• Support annual planning activities — including territory design, target setting, and organizational
• Prepare reports and presentations for weekly forecasts and business review decks, distilling
• Build and maintain strong cross-functional relationships to ensure seamless coordination and
• Support the governance and continuous optimization of sales stages, pipeline hygiene, and selling

🎯 Requirements

• Bachelor's degree or equivalent experience required; background in Mathematics, Finance
• 5+ years of experience in Revenue Operations, Renewal Operations, Customer Success Operations
• Proven track record of success in an operations role within a high-growth SaaS or technology company
• Strong communication skills in English, with experience crafting narratives for various audiences
• Solid analytical background with hands-on experience using BI and analytics tools, and the ability
• Intermediate to advanced proficiency in Salesforce, CPQ, and Excel

🎁 Benefits

• Diversity, Equity, Inclusion and Belonging (DEIB) commitment