Group Account Director

📋 Description

• Own portfolio-level performance across revenue, retention, and delivery quality.
• Guide account strategy, ensuring alignment with business goals.
• Lead and coach Account Directors and Senior Account Managers to raise performance and consistency.
• Drive commercial rigor across accounts, including forecasting accuracy and deal quality.
• Identify and resolve systemic delivery, resourcing, and operational challenges.
• Act as the escalation point for high-risk client situations and strategic opportunities.

🎯 Requirements

• 12–18+ years of experience in agency, consulting, or client services leadership roles.
• Proven ownership of portfolio-level revenue, retention, and growth.
• Experience managing and developing senior account leaders.
• Strong commercial acumen, including forecasting, deal structuring, and margin management.
• Ability to operate at both strategic and operational levels across multiple accounts.
• Strong executive communication skills with experience managing senior stakeholders.