Growth Retention Sr Manager - Apparel

📋 Description

• Retention Strategy and Leadership: Own and lead the customer retention strategy across multiple
• Customer Lifecycle Management: Design and optimize the end-to-end returning customer journey
• Omnichannel Marketing Optimization: Develop an integrated, multi-channel retention strategy that
• Strategic Planning and Roadmaps: Define quarterly objectives and key results (OKRs), establish
• Performance Management and Analytics: Own key retention metrics, including revenue contribution
• Experimentation and Continuous Improvement: Lead structured testing and optimization initiatives

🎯 Requirements

• Professional Experience: At least 7 years of experience developing and executing customer retention
• Leadership Experience: At least 5 years in leadership roles, with a proven ability to guide
• CRM and Lifecycle Marketing Expertise: Deep knowledge of CRM platforms, customer segmentation
• Analytical and Commercial Acumen: Strong analytical capabilities and experience using customer data
• Strategic Execution: Demonstrated ability to translate business objectives into actionable
• Experimentation and Optimization: Experience designing, executing, and evaluating marketing

🎁 Benefits

• Competitive Compensation: USD-competitive salary.
• Remote Work: 100% remote work model, offering flexibility to work from Brazil.
• Paid Time Off: Paid time off to support work-life balance and personal well-being.
• Global Collaboration: Opportunity to work with a diverse, international team across multiple
• Professional Growth: Exposure to ambitious e-commerce growth strategies, global consumer brands
• Innovation and Technology: Opportunities to work with AI, automation, and advanced marketing