GTM Strategy & Operations Analyst, Account Management

📋 Description

• Serve as a key operational partner to Account Managers and AM leadership, helping resolve
• Own and support the AM operating rhythm, including recurring forecast and pipeline preparation
• Inspect renewal, expansion, pipeline, and retention performance to identify trends, risks, and
• Run recurring audits across pipeline, opportunities, account books, forecasting, and CRM hygiene to
• Support book management and account movement, ensuring account ownership and territory changes are
• Partner with AM leadership to improve pipeline generation and expansion motions, including tracking

🎯 Requirements

• Strong understanding of B2B SaaS post-sales and Account Management motions, including renewals
• Strong analytical and problem-solving capabilities, with the ability to identify a business
• Ability to move comfortably between day-to-day operational execution and broader process
• Strong stakeholder management skills and the ability to build trusted partnerships with Account
• Excellent communication skills, including the ability to synthesize complex data into clear
• Strong attention to detail and a high bar for data accuracy and operational execution.

🎁 Benefits

• Industry-competitive salary and equity
• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums
• 16 weeks paid Parental Leave for all new parents
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Commuter benefits for team members who report to the SF and NYC office