GTM Strategy & Operations Manager, Post-Sales

📋 Description

• Own post-sales operations, including book design and rebalancing, segmentation, metrics, reporting
• Act as a strategic thought partner to post-sales leadership and executives
• Drive GTM cadence and accountability, running book reviews, renewal forecast calls, at-risk and
• Lead cross-functional execution across Sales, Marketing, CS, Product, and Finance
• Build with data using SQL, spreadsheets, and BI tools
• Own special projects, such as building a renewal forecast process or redefining health score systems

🎯 Requirements

• 8+ years of experience in customer success/post-sale operations, sales strategy, revenue
• Strong analytical and modeling skills; fluent in Excel/Sheets and can write SQL or willing to learn
• Deep understanding of post-sale customer lifecycle and SaaS business models with metrics like NRR
• Experience working with RevOps systems like Salesforce, Gong, Superset and others
• Excellent written and verbal communication, able to present to executives
• Attention to detail and high bias for action

🎁 Benefits

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for SF or NY employees
• Commuter benefit
• Team building events & happy hours
• Flexible PTO