GTM Strategy & Operations Manager, Post-Sales

📋 Description

• Lead day-to-day operations and long-term planning for post-sales org, including book design and
• Act as strategic thought partner to post-sales leadership and execs, solving complex problems
• Drive GTM cadence and accountability, owning book reviews, renewal forecast calls, at-risk and
• Lead cross-functional execution across Sales, Marketing, CS, Product, and Finance for strategic
• Build with data using SQL, spreadsheets, and BI tools to structure analysis, validate assumptions
• Own special projects from building a renewal forecast process to redefining the health score

🎯 Requirements

• 8+ years of experience in customer success/post-sale operations, sales strategy, revenue
• Strong analytical and modeling skills - fluent in Excel/Sheets and can write SQL or are willing to
• Deep understanding of the post-sale customer lifecycle and SaaS business models, with battle-tested
• Experience working closely with RevOps systems like Salesforce, Gong, Superset and others.
• Excellent written and verbal communication - can structure thinking clearly, write concise memos
• Attention to detail - goes deep on problems, sweats edge cases, and sets the quality bar high.

🎁 Benefits

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for SF or NY employees
• Commuter benefit
• Team building events & happy hours
• Flexible PTO