H&M Department Manager - Charleston Metro Area

📋 Description

• Responsible for the total OMNI customer experience in the store, ensuring visual and commercial
• Represent the H&M brand positively during customer interactions
• Identify commercial opportunities and act on them
• Establish & analyze sales and budget goals, creating plans to optimize results
• Ensure customer service is provided in all areas of the store and team actively promotes and sells
• Follow up that team promotes the Customer Loyalty App (Hello Member) and sustainability initiatives

🎯 Requirements

• Strong leader who enjoys taking responsibility for others
• Ambitious, effective communicator, supportive
• Analytical solution finder, capable of working with numbers and managing statistics
• Achievement-oriented, motivated by performance and competition
• Customer-centric mindset

🎁 Benefits

• Staff discount card usable on all H&M Group brands in stores and online
• H&M Incentive Program (HIP)
• 25% Staff Discount
• Medical, Pharmacy Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday and Parental Pay