H&M Department Manager - Gurnee Mills Mall

📋 Description

• Oversee total OMNI customer experience, ensuring visual and commercial presentation per global
• Represent H&M brand positively in all customer interactions
• Identify commercial opportunities, analyze sales and budget goals, and implement action plans to
• Ensure high-quality customer service and promote Customer Loyalty App and sustainability initiatives
• Manage department cost-efficiently, handle admin routines for people and operations
• Maintain fashion and trend awareness, sharing knowledge with team

🎯 Requirements

• Strong leader who enjoys taking responsibility for others
• Ambitious, effective communicator, supportive, analytical solution finder
• Capable of working with numbers and managing statistics
• Achievement-oriented, motivated by performance and competition
• Customer-centric approach
• No specific degree required

🎁 Benefits

• 25% Staff Discount on all H&M Group brands
• Medical, Pharmacy Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday and Parental Pay
• 401K
• Commuter Benefits, Health and Dependent Care FSA