H&M Department Manager- Norfolk Premium Outlets

📋 Description

• Lead department to ensure omni customer experience and visual standards.
• Analyze sales and budgets; create plans to optimize results.
• Promote Hello Member loyalty and in-store sustainability initiatives.
• Hire, onboard, coach, and develop the store team; manage scheduling.
• Ensure checkout, fitting rooms, and admin routines are followed.
• Stay current with fashion trends; share product knowledge.

🎯 Requirements

• Strong leadership and team development skills.
• Excellent communication and analytical abilities.
• Customer-centric, performance-driven with numbers.
• Able to recruit, coach, and evaluate staff.
• Open to collaboration with Visual Merchandiser team.

🎁 Benefits

• Staff discount across H&M brands.
• Comprehensive benefits: health, retirement, leave.
• Inclusive, diverse, values-driven culture.
• Global career growth opportunities.