H&M Department Manager - University Mall Vermont

📋 Description

• Own the total OMNI customer experience in your store, ensuring visual and commercial curation
• Represent positively the H&M brand during customer interactions
• Monitor department strengths, identify commercial opportunities, and act on them
• Establish and analyze sales/budget goals, creating plans to optimize results
• Ensure customer service across store areas and promote products and selling
• Drive team promotion of Customer Loyalty App (Hello Member) and sustainability initiatives

🎯 Requirements

• Strong leader who enjoys taking responsibility for others
• Ambitious and effective communicator
• Supportive and analytical solution finder
• Capable of working with numbers and managing statistics
• Achievement-oriented, motivated by performance and competition
• Customer-centric mindset

🎁 Benefits

• 25% Staff Discount
• Medical, Pharmacy, Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday and Parental Pay
• 401K
• Commuter Benefits