H&M Department Manager - Willow Grove Park Mall

📋 Description

• Responsible for total OMNI customer experience and visual/commercial curation
• Identify commercial opportunities and optimize sales/profit
• Manage team recruitment, onboarding, performance, and development
• Ensure operational and visual standards, including stockroom and garment cycle
• Uphold customer service standards and promote loyalty and sustainability initiatives
• Handle store opening/closing and staff planning

🎯 Requirements

• Strong leadership skills, able to take responsibility for others
• Effective communication and analytical problem-solving
• Ability to work with numbers and manage statistics
• Achievement-oriented and customer-centric
• Ambitious and supportive
• Knowledge of fashion trends and market

🎁 Benefits

• Health insurance (medical, pharmacy, vision, dental)
• Employee Assistance Program
• Paid time off including vacation, wellness, holiday, parental leave
• Company match retirement plan (401K)
• Commuter benefits
• Health and dependent care FSA