H&M Group

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3162 jobs posted

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H&M Department Supervisor - Louis Joliet Mall

Added

28 days ago

Location

🇺🇸 Joliet

Type

Full time

Salary

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Related skills

customer service retail inventory management team leadership store operations

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📋 Description

Support total OMNI customer experience in store
Represent H&M brand positively during customer interactions
Identify commercial opportunities and work with Department Manager
Ensure customer service in all areas of the store
Promote Customer Loyalty App (Hello Member) and sustainability initiatives
Ensure correct routines in fitting room and checkout

🎯 Requirements

Emerging leadership skills
Effective communication
Analytical problem-solving
Numeracy and statistics
Achievement-oriented
Customer-centric mindset

🎁 Benefits

25% Staff Discount
Medical, Pharmacy Vision and Dental Coverage
Employee Assistance Program
Vacation, Wellness, Holiday and Parental Pay
401K
Commuter Benefits

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