H&M Department Supervisor - White Marsh, MD

📋 Description

• Support sales and profit goals in store through plan to deliver best customer experience
• Manage department per H&M standards, policies, and procedures
• Ensure omni customer experience and visual/commercial presentation per guidelines
• Promote loyalty program Hello Member and in-store sustainability initiatives
• Oversee fitting room, checkout, returns and exchanges, and admin routines
• Open and close store daily and support store operations

🎯 Requirements

• Emerging leader with willingness to take responsibility
• Strong communicator, analytical, and numbers-minded
• Achievement-oriented, performance-driven, customer-centric

🎁 Benefits

• Competitive benefits package with health, wellness, retirement options
• Staff discount on H&M Group brands
• Inclusion and diversity commitments and career growth opportunities