H&M Responsable de département

📋 Description

• Analyze and monitor sales and profit performance KPIs for assigned department, in collaboration
• Take action to maximize sales, support merchandisers in visual presentation, and ensure staffing
• Collaborate with store management to ensure store activities, H&M standards, and excellence
• Plan and prioritize team activities with clear sales impact and implement the Commercial Guide
• Ensure H&M customer service standards are always maintained through active leadership and by
• Actively participate in store operational routines and tasks, including truck processing, garment

🎯 Requirements

• Open, positive, creative personality, willing to learn on the job
• Passionate about customer service and helping people define their style
• Versatile, thrives in a dynamic environment, detail-oriented
• 1–2 years transferable professional experience
• Ability to lift up to 20 pounds
• Able to coach and counsel staff on management techniques and progressive discipline

🎁 Benefits

• Employee discount card valid on all H&M Group brands (H&M, COS, Weekday, Monki, H&M
• Incentive program H&M (HIP)
• 25% staff discount
• Medical, vision, and dental coverage
• Employee assistance program
• Vacation