H&M Responsable de département

📋 Description

• Support sales and profit goals by planning the best customer experience
• Manage team recruitment, training, development, and succession planning
• Analyze and monitor KPIs for sales and profit, implement actions to maximize sales
• Ensure store operations align with H&M standards and commercial guide
• Prevent losses, monitor security guidelines, and manage inventory signals
• Coach and evaluate team performance, deliver feedback, and support development

🎯 Requirements

• Open, positive, creative personality willing to learn
• Passion for customer service
• Versatile with attention to detail and dynamic work environment
• 1-2 years of transferable work experience
• Ability to lift up to 20 lbs and stand for long periods
• Ability to coach and guide personnel in management techniques

🎁 Benefits

• 25% employee discount on all H&M Group brands (in store and online)
• Competitive benefits, possibly including medical, dental, vision coverage
• Employee assistance program
• Vacation, wellness program, and RRSP
• Learning and career growth opportunities