H&M Responsable de département

📋 Description

• Analyze and track sales and profit KPIs for the department, take action to maximize sales
• Ensure store activities, H&M standards, and excellence practices are followed through
• Plan and prioritize actions impacting sales; ensure implementation of Commercial Guide
• Ensure customer service standards are met through active coaching and leading by example
• Actively participate in operational routines including truck processing, garment processing
• Prevent losses and ensure department follows safety guidelines

🎯 Requirements

• Open, positive, creative personality and willingness to learn on the job
• Passion for customer service and helping people define their style
• Versatile, detail-oriented, comfortable in dynamic environment
• 1-2 years of transferable work experience welcomed
• Ability to lift up to 20 pounds
• Ability to coach and counsel staff on management techniques and progressive discipline

🎁 Benefits

• 25% staff discount on H&M group brands
• Medical, vision, and dental coverage
• Employee assistance program
• Vacation
• Wellness program
• RRSP