H&M Sales Advisor

📋 Description

• Provide excellent customer service: welcoming & guiding customers through the store & OMNI
• Guide customers through fashion trends, stories & products in all areas of the store
• Effectively promote and sell products to customers
• Actively promote Customer Loyalty App (Hello Member) and in-store sustainability initiatives
• Represent the H&M brand positively during all customer interactions
• Support commercial or operational actions to reach sales targets with store management team

🎯 Requirements

• Passionate about fashion and everything we create in-store
• Motivated by giving customers a great experience
• Communicative, creative, curious, motivated, flexible, decisive, action-oriented
• Enjoy working in a collaborative and dynamic environment
• Sales experience in a dynamic and collaborative environment
• Experience with customer service in fashion, retail or other service-related industries

🎁 Benefits

• Staff discount card usable on all H&M Group brands in stores and online
• H&M Incentive Program (HIP)
• Local market competitive perks and benefits (may differ by employment type and country)
• Access to Colleague Resource Groups (CRGs)
• Comprehensive benefits: health insurance, wellness and family support programs, company match
• Employee discount at H&M, & Other Stories, and COS