Provide excellent customer service: welcoming & guiding customers through the store & OMNI
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions

🎯 Requirements

Passionate about fashion and everything we create in-store
Motivated by giving customers a great experience
Communicative, creative and curious, motivated, flexible, decisive, and action-oriented
Enjoy working in a collaborative and dynamic environment
Sales experience working in a dynamic and collaborative environment
Experience working with customer service in fashion, retail or other service-related industries

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