Hardware Failure Analysis Engineer

📋 Description

• Analyze firmware packages and hardware specifications for compatibility, performance, and
• Run security scanning and vulnerability analysis on firmware and related components.
• Flag safety issues (electrical, thermal, power-protection, fail-safe behavior) before deployment.
• Investigate and diagnose hardware failures, including grey failures, proving defects through
• Manage vendor relationships, including initiating RMA claims, negotiating resolutions, and holding
• Collaborate with Data Center Operations Technicians to troubleshoot, repair, and optimize hardware

🎯 Requirements

• Bachelor's degree in Systems Engineering, Electrical Engineering, Computer Science, or related
• 2+ years of experience in hardware reliability engineering, preferably in high-performance
• Proven expertise in firmware analysis, hardware specifications review, and release validation.
• Strong experience with RMA processes, including filing claims, vendor negotiations, and resolution.
• Demonstrated ability to diagnose and prove complex hardware failures, including grey or
• Familiarity with data center hardware components (e.g., servers, GPUs, networking equipment) and