Head of Account Management - ISV Platform

📋 Description

• Own revenue, retention and expansion for the US ISV book across NMI Payments and Money Movement.
• Build account plans that expand each partner's footprint, taking them from a single product to the
• Lead pricing, renewals and negotiations with the largest partners. Protect margin, and give
• Catch risk early, such as falling volume, dormant merchants, competitive threats or pricing
• Drive merchant activation and boarding inside partner platforms. Measure time-to-first-transaction
• Help ISVs build and evolve their payments monetization strategy: revenue share, residuals and

🎯 Requirements

• 10+ years in account management, partnerships or sales in payments, fintech or SaaS, with real
• 5+ years leading account or partner managers, including hiring and building a team.
• Strong knowledge of acquiring and processing economics, and of how ISVs make money from payments.
• Commercial confidence in pricing, renewals and complex negotiations with senior partner leaders.
• A track record of leading teams to grow an existing book through retention, cross-sell and wider
• Operating discipline across forecasting, pipeline management, KPIs and Salesforce.

🎁 Benefits

• A remote first culture!
• Competitive compensation and benefits
• Personal growth and advancement opportunities
• Flex PTO & dedicated sick time
• Health, Dental and Vision Insurance
• Life, ADD, Short-term and Long-term Disability insurance