Head of Client Success, MENA

📋 Description

• Analyze client trading data to identify opportunities for volume growth and cost savings.
• Create regular reviews showcasing platform value and optimization opportunities.
• Develop and execute account growth strategies based on quantitative analysis that grow transaction
• Build and hire the MENA client success team, sequencing roles against regional growth.
• Set the operating rhythm: account planning cadence, coverage model, and escalation paths.
• Coach and develop the team, owning their performance and progression.

🎯 Requirements

• 6+ years of experience in client-facing roles with financial services institutions
• 8+ years of overall professional experience.
• Strong understanding of FX markets, trading operations, and treasury workflows
• Experience in analyzing trading data and creating actionable insights
• Proven track record of growing institutional relationships
• Based in Dubai, with the right to work and willingness to travel across the GCC

🎁 Benefits

• Competitive compensation package, including equity in a high-growth company
• Opportunity to work on cutting-edge technology at a very fast-paced startup
• Collaborative and supportive work environment
• Professional development and growth opportunities
• Work with innovative technology and leading financial institutions.