Lead customer storytelling program and advocacy pipeline.
Establish an executive advisory board with decision makers.
Source and interview customers for case studies (written, video).
Source and manage customers who speak live at events.
Oversee peer review programs (G2, PeerSpot, Gartner, TrustRadius).
Design and optimize advocacy programs using data-driven insights, collaborating with global/remote teams.

🎯 Requirements

12+ years related experience with at least 3 years in supervision.
7+ years in customer advocacy leading teams.
Experience with developer/engineering audiences.
Build scalable operational frameworks and lead cross-functional programs.
Data-driven with CRM and lifecycle tools like Salesforce and Gainsight.
Excellent written and verbal communication; create compelling content.

🎁 Benefits

Restricted Stock Units (RSUs) and health, vision, and dental insurance.
Mental health benefits provided.

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