Head of Employee Tech & Experience (ETX)

📋 Description

• Lead the next stage of ETX’s global growth across Helpdesk, SysOps, Logistics and AV, with a shared
• Continually elevate the employee experience through research and design, directing investment to
• Accelerate ETX’s agent-led and customer-zero work as capabilities advance: continually challenge
• Develop leaders who earn trust, grow others and sustain an environment where people feel valued
• Scale global services to support company growth, with clear commitments to reliability, security
• Shape priorities and investment with leadership across the company, accelerating execution across

🎯 Requirements

• Led global organizations through growth and transformation, with measurable improvements in
• Start with what employees need. Use research and design to challenge assumptions and remove
• Rethink how the organization works as AI advances, expanding what agents can own and delivering
• Build leadership teams that help people grow, own meaningful work and enjoy working together.
• Set direction and investment priorities with leadership across the company. Own execution, adoption

🎁 Benefits

• Compensation: $313K – $347K
• Equity offerings
• Comprehensive benefits (implied)