Head of Financial Crime Operations

📋 Description

• Manage operational performance across the customer lifecycle. Balance timely decisions with
• Own Financial Crime Operational KPIs, including AI automation and quality.
• Translate financial crime policies and agreed control requirements into practical procedures with
• Plan staffing, skills and training with managers and workforce planning specialists. Anticipate
• Establish an effective quality process. Use findings to identify inconsistent decisions and improve
• Work with Financial Crime Product to identify weaknesses in tools and workflows. Define operational

🎯 Requirements

• Significant experience leading financial crime operations in financial services, fintech, payments
• Experience leading teams spread across several countries, keeping standards and decisions
• Deep practical knowledge of financial crime controls: customer due diligence and enhanced due
• Understanding of AML and counter-terrorist financing requirements across several jurisdictions
• A track record of setting and running operational KPIs that cover timeliness, quality and
• Experience working with product and engineering teams on new tools, automation or AI, including

🎁 Benefits

• Competitive Salary
• Work-Life Harmony
• Generous Time Off
• Employee Referral Program
• Comprehensive Health & Pension Benefits
• Workation Wonderland