Head of Internal Product, Systems & Creative Operations

📋 Description

• Build and lead the internal product and creative operations function, establishing processes for
• Identify operational inefficiencies, understand where teams lose time, context, or clarity, and
• Design, develop, and continuously improve internal tools, workflows, and custom-built products in
• Apply product management principles to agency operations, ensuring internal systems are intuitive
• Determine which processes and tools should be standardized across the agency network and where
• Oversee the entire lifecycle of internal products and systems, from initial discovery and

🎯 Requirements

• Proven experience in product management, product design, creative operations, or a related field
• Experience building, implementing, and improving internal tools, systems, workflows, or digital
• Previous experience leading or developing a small team, setting priorities, providing clear
• Strong analytical and problem-solving abilities, with a keen eye for identifying friction points
• Exceptional curiosity, empathy, and communication skills, with the ability to understand different
• Strong product judgment and attention to detail, particularly when designing intuitive user

🎁 Benefits

• Unlimited paid time off and sick days.
• Flexible working hours to support work-life balance.
• Fully remote working arrangement, with the flexibility to work from anywhere.
• Opportunities to travel and spend time collaborating with teams across different countries.
• Direct collaboration with founders and leadership, offering significant influence over strategic
• The opportunity to build and shape a new internal product and creative operations function from the