Head of IT

📋 Description

• Own IT strategy, roadmap, budget, vendor ecosystem, operating model
• Lead IT Support, Tooling & Automation teams; set tech/service standards
• Manage IT as internal product; define expectations, measure experience
• Administer and optimize SaaS platforms (CRM, marketing, finance, HR, support, collaboration, eng)
• Design API-driven integrations and data workflows
• Automate onboarding/offboarding and identity provisioning

🎯 Requirements

• 10+ years in IT engineering, business systems eng, or related SaaS tech
• At least 3 years leading teams for internal business systems/automation
• Hands-on engineering; able to read/write automation code (Python or similar)
• Strong API/webhooks/OAuth, integration frameworks, data sync
• Experience with SaaS environments (CRM, finance, HR, Google Workspace, Slack, Atlassian, GitHub
• Experience deploying AI tooling (LLM assistants, knowledge retrieval, AI support)

🎁 Benefits

• 100% remote work with flexibility to operate from your location
• High-impact leadership with broad visibility
• Opportunity to shape IT strategy, automation, and AI adoption
• Modern tech and AI environment with freedom to experiment
• Culture promoting automation and continuous improvement
• Opportunity to work with a diverse, progressive team